SMS Terms

These SMS Terms cover text messages sent by Eight Zero Seven LLC dba Zybler ("Zybler") through the Zybler missed-call follow-up program.

Zybler missed-call follow-up

The Zybler missed-call follow-up program is operated by Eight Zero Seven LLC dba Zybler.

Zybler provides an always-on front desk for small businesses. When you call one of these businesses and they miss your call, the call may be forwarded to a Zybler number. We answer with a greeting in the business's name and take a voicemail. After your call, we send you a text about it on the business's behalf.

Zybler provides missed-call follow-up for local service businesses. When a customer calls the business's number and the call is not answered, Zybler sends one text to the caller's number to acknowledge the call and ask what they need. Any further messages are replies to the customer's own texts about their service request. No marketing or promotional messages are sent, and numbers are never purchased or shared.

This page also covers Zybler's own demo line, which prospective customers may call to see the service work. The same program rules apply.

When a call is not answered, callers hear this greeting before the voicemail:

Thanks for calling Zybler. By calling, you agree we may text you at this number about your call. Message frequency varies. Msg and data rates may apply. Reply HELP for help or STOP to opt out at any time. See zybler.com/sms-terms. This call may be recorded. Please leave a message after the tone.

On lines Zybler runs for its customers, the business's name replaces "Zybler" in that greeting (for example, "Thanks for calling [Business Name]. ...").

You opt in by calling a business that uses Zybler. Before the voicemail, the greeting above tells you that by calling, you agree we may text you at this number about your call. The greeting also tells you that the call may be recorded.

Consumers opt in by placing a call to the business's phone number themselves. If the call is not answered, the caller hears the greeting shown above. A text is sent only if the caller heard this notice, and it replies to that call only. Further texts are sent only in reply to the caller's own messages. Businesses confirm in an SMS consent checkbox on the Premium plan that texting is used only to follow up on inbound calls. Numbers are never purchased, shared or used for marketing. Privacy policy: https://zybler.com/privacy. SMS terms: https://zybler.com/sms-terms.

Where a reply tells you how to reach a person, it uses support@zybler.com.

Agreeing to receive these texts is not a condition of buying any goods or services.

Florida's all-party consent law, Fla. Stat. § 934.03, is why the greeting says the call may be recorded before the voicemail. The Telephone Consumer Protection Act, 47 U.S.C. § 227, and the Florida Telephone Solicitation Act, Fla. Stat. § 501.059, are why the greeting asks for permission before a text and why this program does not send advertising.

• One follow-up text about your call.
• Replies to texts that you send us.

That's it. We do not send marketing or promotional messages through this program.

Message frequency varies.

Msg and data rates may apply.

Examples

1. Zybler: Sorry we missed your call. How can we help? Reply STOP to opt out.
2. Zybler: Thanks for calling. We got your voicemail and someone will follow up today. Reply HELP for help or STOP to opt out.
3. Zybler: Thanks for the details. What's the best time for a callback? Reply STOP to opt out.

Reply HELP or INFO for help. You can also contact us at support@zybler.com.

Help keywords: HELP, INFO.

Help reply, word for word:

Zybler: Help with texts about your call. Contact support@zybler.com or visit zybler.com. Msg & data rates may apply. Reply STOP to opt out.

Reply STOP to opt out. We also accept STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. After you opt out, we will send one text confirming that you have been unsubscribed, and you will not get any more texts from this program unless you opt in again.

Opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

Opt-out reply, word for word:

Zybler: You're unsubscribed and won't get more texts from this number. Reply START to resubscribe.

To opt back in, reply START, YES, or UNSTOP.

Opt-in keywords: START, YES, UNSTOP.

Opt-in reply, word for word:

Zybler: You're resubscribed to texts about your call. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Carriers are not liable for delayed or undelivered messages.

Delivery depends on your carrier. A text may arrive late or not at all. Message and data rates from your carrier may still apply.

We do not sell or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

SMS consent (opt-in) data is excluded from all of the information sharing described in this policy, except that we share it with the service providers that deliver our text messages (such as Twilio) so they can send those messages. For details about our text messaging program, see our SMS Terms.

See our Privacy Policy for how we handle your information, including call recordings under Fla. Stat. § 934.03 and breach notice under the Florida Information Protection Act, Fla. Stat. § 501.171.

Privacy policy: https://zybler.com/privacy

See our Terms of Service. Those terms include Florida governing law and venue in Brevard County, and a note on the Florida Deceptive and Unfair Trade Practices Act.

Terms of service: https://zybler.com/terms

The Florida Digital Bill of Rights, Fla. Stat. §§ 501.701–501.722, applies only to very large controllers that meet its revenue and activity tests. Details are in the Privacy Policy.

Eight Zero Seven LLC dba Zybler
Support: support@zybler.com
General questions: hello@zybler.com

You can also write through the contact form. Do not send a text to opt out of email. Reply STOP on the text thread to stop texts.